|
Software as a Service for Energy
Information Management |
|
Feature |
Customer Benefit |
|
Eliminate Capital Costs |
· NorthWrite pays for shared multi-user infrastructure
· Customer accesses solutions through a web interface over internet
· Pay for service on a monthly basis |
|
Faster Deployment and Improved Productivity |
· Customer is up and running in weeks instead of months
· Applications can be accessed from anywhere, anytime, through any web-enabled device
· Customer has access to real-time information |
|
Streamlines use and Management |
· Web-based, self-service access to tools
· NorthWrite manages and updates infrastructure
· No software to maintain or upgrade
· Automated upgrades to new versions of applications and functionality
· Customer IT focuses on higher-value, more strategic initiatives |
|
Increase Flexibility |
· Customer can expand or contract services as needs change
· High incentive for NorthWrite to provide additional functionality |
|
Improve Customer Service |
· Direct customer connection to resolve problems
· Incentive to achieve high customer satisfaction to improve retention |
|
Better Reliability and Performance |
· Enterprise class IT infrastructure that is affordable
· NorthWrite provides high-availability for business continuity and disaster recovery
· NorthWrite provides required data backup services
· Reduces power consumption and data center space
· Proactive support and management |